Store Policy
Customer Care
We are a small family run business operating from Sheffield in South Yorkshire. We pride ourselves on offering an excellent quality service with high quality products. If you have any queries please address these to: bonjourlolaetlulu@gmail.com and we will endeavour to reply within 24 hours.
Privacy & Safety
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site).
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at bonjourlolaetlulu@gmail.com
Wholesale Inquiries
Please contact me if you have any wholesale enquiries: bonjourlolaetlulu@gmail.com
Payment Methods
- Credit / Debit Cards